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CTS Process Improvement Consulting Services utilizing best practice industry standards including operations process improvement, Continuous Improvement, Condition Inspection (CI), Business Process Improvement (BPI), Business Process Management (BPM) and a broad range of unique and proprietary analysis tools. CTS’s Problem Solving and Decision Making as well as Project Implementation and Planning approaches help support and structure the process improvement process. These methodologies, combined with process mapping, functional flowcharting, a variety of analyses, and use of process metrics and controls, provide a highly effective method for improving processes in operations, process and manufacturing.

CTS has a deep history in this area having authored widely recognized text in Process Improvement which prompted much of the development of BPI and to this day remains a foundational basis for our business operations.  A CTS consulting services engagement will organize work teams and process flows to be clearly structured with goals that are precisely defined.

Process Improvement is accomplished by:

  • Defining the process (how it is done now)
  • Measuring process performance (establishing a base line)
  • Stabilizing the process (removing variation)
  • Improving the process (how it should be done)
  • Ensuring that process is maintained through measurement and management

By implementing integrated, efficient and flexible improvement processes, CTS ensures that our clients can adjust to rapidly changing conditions, reduce delays, enhance customer satisfaction, encourage collaboration with partners and customers and optimize utilization of resources.

CTS’s Process Improvement through Business Process Improvement or Operations Process Improvement has helped diverse industries improve quality, timeliness, efficiency, cost reductions and cycle-time.  For over 20 years, CTS has provided world class time-proven, data-driven process improvement, BPI, or BPM processes to companies –from start-ups to Fortune 500 - achieve process improvements leading to high performance.